Privacy Policy

Last Updated: November 19, 2025

1. Introduction

Hapinnov ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, including any applications we may develop.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms
  • Request quotes or information about our services
  • Subscribe to our newsletters
  • Use our applications or services

This information may include:

  • Name
  • Email address
  • Phone number
  • Company name
  • Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website or use our applications, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Device information
  • Usage data and analytics
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Respond to your inquiries and provide customer support
  • Send you marketing communications (with your consent)
  • Analyze usage patterns and improve user experience
  • Detect, prevent, and address technical issues or fraud
  • Comply with legal obligations

4. Third-Party Services

We may use third-party services for analytics, advertising, and other business purposes. These services may collect information about your use of our website and applications. Third-party services we may use include:

  • Facebook Platform (for social login and analytics)
  • Google Analytics
  • Cloud service providers (AWS, Azure, GCP)
  • Email service providers

5. Facebook Application Data

If you use our Facebook applications or services that integrate with Facebook:

  • We may access information you provide through Facebook with your permission
  • We comply with Facebook's Platform Policy and data usage requirements
  • You can manage permissions through your Facebook account settings
  • We do not share your Facebook data with third parties except as required to provide our services

6. Data Sharing and Disclosure

We may share your information in the following circumstances:

  • With your consent
  • With service providers who assist in our operations
  • To comply with legal obligations or valid legal requests
  • To protect our rights, privacy, safety, or property
  • In connection with a business transaction (merger, acquisition, etc.)

We do not sell your personal information to third parties.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Your Rights

Depending on your location, you may have the following rights:

  • Access to your personal information
  • Correction of inaccurate data
  • Deletion of your personal information
  • Objection to processing of your data
  • Data portability
  • Withdrawal of consent

To exercise these rights, please contact us using the information provided below.

10. Cookies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

11. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

12. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your country or jurisdiction where data protection laws may differ. We ensure appropriate safeguards are in place for such transfers.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

14. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Hapinnov

Champs-Élysées, Paris, France

Email: [email protected]